If you are aware of any additional file formats that use the SMC extension, please let us know. I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk. SMC extension are known as SmartMaster LOTUS Freelance Graphics 9x scene files, however other file types may also use this extension. ”If HDD is installed remove before booting.”Īfter reboot repeat same as above but this time SELECT “SECOND RUN” Insert flash drive into locked laptop and boot. When talking to the HP rep ask them to escalate your service request.Ĭhoose the flash drive then click on RESTORE. HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
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